
Make the Property Safe
We close the meter or the nearest isolation tap, move valuables out of the wet, and confirm nothing live sits in pooled water before any repair starts on the line.
A burst pipe dumps water fast, and on these slopes it runs downhill even faster. Arana Hills Plumber shuts off, finds and repairs burst lines across the suburb, with a fixed quote before any work starts and same-day where we can. The full service range is on the Arana Hills home page.
If we're late, $100 comes off your bill
Do these before anything else, in this order:

The tap sits at the front boundary under a plastic or concrete lid; turn it clockwise until it stops.

The valve on the cold inlet to the tank stops the cylinder emptying through the split.

Don't wade in to rescue anything until you know the water isn't against anything live.

Describe what's happening, and if you haven't found the meter yet we'll walk you to it.
$0 call-out fees, available 24/7, and same-day where we can.

Three checks are worth doing yourself before we get there, and each one narrows the job down.
With every tap in the house off, watch the dials; if they still creep, water is escaping somewhere in your pipework.
Clear water points to a supply line; grey or foul-smelling water points to a drain or sewer, which changes what we bring.
A steady stream from the pipe on your hot water unit means the tank or its valves, not a pipe in a wall.
Causes range from a quick five-minute repair to a full day's dig, roughly in the order we find them.

The braided connectors behind washing machines and dishwashers fail with age and flood a floor in minutes.

Joints under vanities and behind walls give up after decades of pressure and movement.

Older runs thin from the inside until a seam or joint weeps, then lets go.

The clay here shrinks and swells with the seasons, and a line worked by that movement cracks at a joint.

Tree roots force their way into older drain joints, split them open and turn a drain into a spring.

Some bursts can wait a few hours; some can't. Call now, meter off first, if any of these fit.

Moreton Bay's landslide mapping flags a large share of the suburb's lots, streets off Plucks Road and View Crescent among them, and the clay over phyllite shifts between wet and dry seasons. A joint worked loose by that movement is a common way a line lets go.
Kedron Brook marks the southern edge and Cabbage Tree Creek drains the linear park, so burst water and storm run for the same low corners, Nepean Avenue among them.
The unsewered years before 1974 left buried tanks and trenches under some yards, and a split line near one of them complicates the dig.
Our plumbers arrive ready to shut down, find and fix a burst line in a single visit where possible, with every job carried out under QBCC No: 15024607 and a fixed quote first:

We close the meter or the nearest isolation tap, move valuables out of the wet, and confirm nothing live sits in pooled water before any repair starts on the line.

Water travels, so the wet patch is metres from the break; we trace the line back from the meter or the damp, then expose the failed length with minimal digging.

We cut out the split section and fit new pipe, re-run the line where ground movement worked on the old joints, and then make good every surface we opened afterwards.

The water goes back on slowly, every new joint and fitting is checked under pressure, the dials are watched while nothing runs, and the line is proven before we go.

A bulging ceiling or dripping fitting means a pipe or tank above has let go; turn off the water and the unit, keep well clear and we'll handle the rest.
Water pooling under the floor usually points to a split supply or drain line under the slab or yard; it shows on the meter and we follow it from there.
A burst washing machine or dishwasher hose floods a laundry or kitchen fast; the taps above the machine stop it, and the hose itself is usually a very quick swap.
A soggy patch spreading across the lawn often means a buried line has split, and on these slopes the water can travel metres downhill from the break before it shows.

Every hour a line runs, the bill and the repair both grow, and on this hillside they grow faster than most places.
A split on a slope feeds the block below, and what starts as your problem soon becomes the neighbour's as well.
Saturated ground above the clay layer keeps moving after the leak stops, so a wall or path over a soaked slope can crack weeks later.
Carpet, plaster and cabinetry soaked by a burst are salvageable if the water stops early, and expensive if it doesn't.

Call (07) 3067 4274 and explain what's happening in Arana Hills. A few quick questions let us load the right parts for the first visit.

Flat-rate pricing with no hidden fees, agreed before any work starts. Once you approve it, we get going.

We shut down the burst section, drain it, cut out the failed length and fit new pipe, then bring the pressure back slowly and check every joint we touched under load.

Use card or EFTPOS on site when the job is finished, or ask us about Fix now, pay later.

Burst pipes don't suit guesswork, and those four points are how we keep an urgent job straightforward from the first call.
Jobs in Arana Hills come with zero call-out fees, and there's no extra fee for nights, weekends or public holidays.

The work is backed by our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is handled by a licensed plumber under QBCC No: 15024607, with a lifetime labour warranty on the labour.
Locally owned and operated, licensed and insured, with flat-rate pricing.
Our run covers the whole suburb plus the neighbours: Bunya, Everton Hills, Keperra, Ferny Grove and Ferny Hills, all a short drive apart on the same corridors we work every week. Wherever the burst is on this side of the hills, we can be there with the right fittings on board.

Pick up the phone and call (07) 3067 4274. We're available 24/7, there are $0 call-out fees and flat-rate pricing on Arana Hills jobs, and we work under QBCC No: 15024607, same-day if we can.
For the other urgent jobs, including overflowing toilets, no hot water and gas leaks, see the emergency plumbing page.
Yes, shut the meter tap at the front boundary clockwise before anything else, then ring us with what the water is doing in Arana Hills so the plumber arrives knowing the job.
Unitywater looks after the mains under the street, while the pipes running from the meter to your house belong to you, so the repair on your side is ours to quote.
Hard-setting clay over phyllite rock traps water where the clay layer runs, so a burst under a lawn or drive often surfaces as a boggy patch metres downhill of the actual break.
Yes, a lot of the homes in this area date from the 1960s and 1970s, so original pipe and past repairs are common in Arana Hills walls, and a corroded joint can give way without warning.
Shut the meter and ring us, because water pouring down the slopes above streets like View Crescent can undermine the block below, and an early shut-off keeps the problem to one property.
Ring (07) 3067 4274, tell us what has burst and where the water is pooling, and we'll guide you through the shut-off by phone while a plumber heads your way, then quote the repair before work starts.